Welcome to SANPO! To make our cooperation as pleasant as possible and to avoid misunderstanding, please familiarise yourself with the following rules.

SANPO (Sandra Valaine, tax identification Nr. 12018010046, further in text – SANPO – internet shopping rules, further in text – Rules, are binding to both www.sanpo.lv visitors and Customers.
SANPO will be pleased to receive customer feedback and product queries at This email address is being protected from spambots. You need JavaScript enabled to view it..
SANPO respects your privacy and affirms that all personal data supplied during a shopping transaction will be used solely to carry out the transaction. SANPO Privacy policy is located HERE.

SANPO does not process payment card data and store customer data. Payment card data processing is provided by UAB „Paysera LT“, Mėnulio g. 7, Vilnius, LT-04326, Lithuania, Reg No: 300060819.

Information on acceptance of payment (payment explanation) will contain the following information:

All selected items must be put in the purchase Basket. The next stage will allow you to choose goods delivery and payment method as well as to provide relevant information regarding your purchase.
Should you whish to opt for a customised order, please write to This email address is being protected from spambots. You need JavaScript enabled to view it..
All prices on www.sanpo.lv are in EUR.

SANPO ensures parcel delivery to all countries within 10 days from making a purchase, subject to the goods availability at SANPO warehouse. Delivery times of customised orders are confirmed with Customers.
Please select the most appropriate parcel reception method to you:
•    Omniva parcel machine (Latvia, Lithuania and Estonia). You will receive your parcel within 2 – 3 working days after it is posted;
•    Omniva courier (Latvia, Lithuania, Estonia, Finland, Austria, Belgium, Switzerland, Cyprus, Czech Republic, Germany, Denmark, France, Spain, Great Britain, Greece, Croatia, Hungary, Ireland, Island, Italy, Luxemburg, Malta, Norway, Netherlands, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia). You will receive your parcel 3 – 9 working days after it is posted;
•    Latvijas Pasts (Latvia). You will receive your parcel within 5 working days. International delivery is carried out within 5 – 30 working days.
Parcel delivery price is calculated and determined at the time of purchase.
A Gift Card will be posted to your supplied e-mail address. A Gift Card is valid for 6 months after a purchase and can be used on www.sanpo.lv to pay for goods.

Customer has rights to return goods purchased on www.sanpo.lv [seller] within 14 days upon the date of receiving the goods. Customer must also get in contact with the seller as soon as possible.
Goods may only be returned if their appearance, original packaging with marking is not compromised and goods have not been used. Customised orders are not subject for returns.
The seller will make a refund within 14 days upon the date of receiving returned goods. Refund is made by using the same payment method which customer used at the time of purchase of goods, except in cases when a customer had agreed to other payment method.
The seller does not refund postage fee.